Terms of sale

Draft for review. Have this checked before launch.

Plugged is a marketplace. Each product is sold by the seller named on the product page (“Sold by”). Plugged runs the website, takes payment on the seller's behalf and arranges delivery.

Prices

Prices are in South African Rand and include 15% VAT. The delivery fee is shown before you pay.

Age-restricted products

Some products are only for adults 18 and over. By ordering them you confirm you are 18 or older. The driver will ask for ID and may not hand over the order without it.

Availability

Stock is shared with our sellers' physical stores. If an item sells out after you pay, we'll contact you and refund that item in full.

Delivery

We deliver to the areas listed on the delivery page. If nobody is available to receive the order, the driver will call and we'll arrange a new slot.